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Retail Sector

The retail industry contributes over five percent to the UK’s annual Gross Domestic Product (GDP). Unfortunately, shops are a magnet for criminals, with shoplifting, checkout fraud, robbery, and antisocial behaviour are all too common. Luxury boutiques and retail outlets are particularly vulnerable due to the high value items they stock.

First impressions create lasting impressions; that is why choosing the right security partner is crucial. Namib Security realises the importance of maintaining a standard of excellence at your commercial facility.

Reliable and Flexible Solutions to the Retail Sector

Whether you operate boutiques, shops, banks, shopping centres, supermarkets, cinemas or distribution centres, we understand that you need to deliver the best customer experience, while reducing overheads.

We understand that retail environments are highly dynamic. The needs of our customers can change quickly and we have the resourcing to cope with any sudden or anticipated events. This means we can quickly ramp up our service to deal with seasonal fluctuations, special events or emergency situations.

We carefully design plans to support big store openings and key retail dates such as the Holidays Season and Sales periods. We understand the challenges that these periods can bring, and we have the expertise to keep retail spaces well-maintained, safe, and inviting at all times.

Monitoring And Welcoming Customers

Manned guarding services ensure a constant visible presence on the shop floor, so customers with illicit intentions are aware that their every move will be monitored. Security personnel can keep an eye on suspicious individuals in-person or with CCTV and are trained to identify abnormal behaviour that could suggest someone is planning to commit a crime.

CCTV plays an important role in protecting retail outlets from crime, but it’s no substitute for highly trained and experienced security personnel on the shop floor, where they can react instinctively to emerging problems and deter would-be criminals from offending.

Keeping The Retail Environment Safe

The sooner a threat is spotted, the quicker robust action can be taken, and the safer the shop will be for law-abiding customers. Preventing shoplifting, theft, and antisocial behaviour also allows staff to perform their work peacefully without disruption, minimising losses and helping them to deliver outstanding customer service to genuine shoppers.

Being Proactive

Using guards who are accredited by the Security Industry Authority (SIA) have received a comprehensive level of training to prepare them for any eventuality. When an emergency occurs, they can draw upon their knowledge and experience to respond in a proportionate and measured way to counteract the threat. Security personnel can also carry out important day-to-day tasks, such as health and safety assessments, answering telephones, and providing advice to customers.

Our Luxury Retail Security Services

At Namib Security, our luxury retail guards perform at the highest level to keep your business, employees, and customers safe. Each security officer is rigorously assessed to ensure they possess the personal qualities and attributes required for the role and are comprehensively trained in a range of skills, including risk management, de-escalation, and first aid.

The retail sector has unique requirements that need to be met to ensure the safety and satisfaction of customers, as well as the smooth operation of the business. Our experienced management teams understand them in depth and can provide you with advice and solutions that are fit for your operation.

Flexible Solutions to the Retail Sector

We understand that retail environments are highly dynamic. The needs of our customers can change quickly and we have the resourcing to cope with any sudden or anticipated events. This means we can quickly ramp up our service to deal with seasonal fluctuations, special events or emergency situations.
We carefully design plans to support big store openings and key retail dates such as the Holidays Season and Sales periods. We understand the challenges that these periods can bring, and we have the expertise to keep retail spaces well-maintained, safe, and inviting at all times.

Retail Security

We offer security services that are specifically designed to prioritise the customer experience. Our security teams in the retail sector understand the importance of balancing security measures with a positive shopping experience.

We work closely with our clients to develop customised security plans that address their unique needs and concerns while also ensuring that their customers feel safe and comfortable. Our team is trained to interact with customers in a friendly and professional manner, and we prioritise customer satisfaction at all times.

Retail Cleaning

Our cleaning teams are equipped with the latest cleaning technology, including advanced cleaning equipment and products, to ensure that we are able to effectively clean large and high-foot traffic areas within a short period of time. Integrating our security and cleaning have many profound benefits to the client.

Using a cleaning provider who understands how important your working environment is.

Your team has enough on their plate. Negotiations. Trades. Legals. Calls. It’s fast paced, it’s high value and it’s hard work.

Your working environment has to be the best it can be. At all times.

No excuses and no mistakes.

Working with a cleaning provider who understands just how important this isone thing. How they make sure they deliver is another thing entirely.

We work to your needs

• We understand what your store/boutique needs
• Our cleaners look and behave appropriately
• Cleaners trained in customer-facing techniques
• Data led innovative cleaning methods
• Colleagues who become part of your team
• Highest levels of confidentiality maintained
• Professionals who are industry compliant

Retail Sector FAQ